Shipping and Delivery Policy

At elbowcookwares.com, we are dedicated to providing timely and efficient shipping for our customers. This Shipping and Delivery Policy outlines the ”Terms and conditions related to the shipping of products ordered through our website.

1. Shipping Locations

We currently ship products within India. Unfortunately, we do not offer international shipping at this time.
 

2. Shipping Methods

We utilize reliable courier services to ensure prompt delivery. Available shipping options will be displayed at checkout, and may vary based on your location.
 

3. Shipping Charges

Shipping charges are calculated at checkout based on the weight of your order and the selected shipping method. Free shipping may be offered during promotional events or for orders above a certain value.
 

4. Delivery Times

While we strive to process and dispatch all orders promptly, delivery times may vary based on factors such as:

– Your location

– Shipping method chosen

– Carrier delays

Estimated delivery times will be provided at checkout, but we cannot guarantee specific delivery dates.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information. You can use this information to track your shipment until it arrives at your designated address.
 

6. Address Accuracy

It is your responsibility to provide accurate and complete shipping information. We are not liable for any delays or issues caused by incorrect or incomplete addresses. Please double-check your shipping details before placing your order.
 

7. Undeliverable Packages

If a package is deemed undeliverable due to an incorrect address or failure to collect from the courier, it may be returned to us. In such cases, we will contact you to resolve the issue, and any additional shipping charges incurred may be your responsibility.
 

8. Damaged or Lost Packages

If you receive a damaged product or if your package is lost in transit, please contact us at support@elbowcookwares.com within 2 days of the delivery date. We will investigate the issue and take appropriate action to resolve it.
 

9. Contact Us

For any questions or concerns regarding shipping and delivery, please contact us at:

Email: support@elbowcookwares.com